Campaigns by Type of Client
When creating client retention campaigns in your business - the first step is to break your clients into the A, B, C, and D categories that weNinja Techniques to Stay in Front of Clients
Here are some ninja style techniques on sending cards to stay in front of those prospects and clients… When you're attending a networkingSticky Revenue
We're going to talk about stickiness and valuation. For a business owner, sticky refers to how long customers stay and continue to buy from yourRemember …
If you're going to stop customers from shopping with your competition, you must constantly be on the top of their mind so they don't ever forgetReferral Campaigns
When a loyal customer knows about all of your services, and you're at the top of their mind when they're speaking with one of their friends orPredictable, Consistent, Repeatable
Let’s look at how to systemize your client retention to be predictable, consistent and repeatable. It's interesting to know that the word systemCreate Client Retention Campaigns
So how do you decide what type of that you want to send, and to whom? First thing you need to do is draft the type of cards that willCreate Multiple Touch Points
You know it takes a lot of touches to remain on top of mind with your prospects and your clients. In fact, the average prospect will not doUltra-Successful Entrepreneurs
Mary Kay Ash Who's heard of Mary Kay Ash? Well, she's the founder of Mary Kay Cosmetics. Mary Kay said that her key to success was toClient Retention Superstar – Tom Hopkins
Today we're going to talk about Tom Hopkins, the number one sales trainer in America. Tom Hopkins Now let's talk about Tom Hopkins,The Best of Client Retention – Joe Girard
Let’s talk about the best of the best of client retention. We're going to talk about Joe Girard, the world's greatest salesman. JoeThe #1 Reason Customers Don’t Return
So let’s talk about the reasons that customers leave… 1% pass away 3% move away 14% are lured by a competitor 14% areLet’s Get Personal
In order to build a true rapport with your customers, you need to use their name in whatever you send them. Don't be the guy that sends anNo New Clients Required
One of the best ways to get more business out of your clients is to ask for more business instead of waiting for them to buy. You can sendCompetition-Proof Your Customers
If you're going to stop customers from shopping with your competition, you must constantly be on the top of their mind so they don't ever forgetWhat All Clients Have in Common
We’re all different in how we think because our brains are wired differently. We also have many different values and beliefs based on who we are,Four Personality Types of Customers
To better understand your client, which will help you build a better relationship with them, it's important to know that there are four basicThe ROI of Client Retention
We’ve been talking a lot about clients ‐ what they're worth and how to keep them as your client. That's because it's very expensive to lose aFour Categories for Client Retention
Step one, identify your top 2% clients Who is your best, most ideal client? How often do they order? How long do they stay clients? How much isDivide Clients Into Categories
The first thing to do in solving your client retention problem is to go through your customer database and start sorting your clients intoNot All Clients Are Created Equal
Not all clients are created equal. Taking the lifetime value is not the only standard by which to determine the value of clients. YouWhy Customers Leave
There are many reasons why clients leave. Knowing why is vital to keeping them as your clients and retaining their business for years toWhy Businesses Fail
In this competitive and changing economy, it seems that doing a great job for your customer isn't always enough. The expectation that people haveAmerica’s Client Retention Expert
I'd like to share with you a little bit about my story and why I'm America's client retention expert. In 2003, I started a documentCustomer Relations and Why They Matter
You've probably already heard of the statistic from the U.S. Small Business Administration... It says roughly 80% of all new businesses fail inLET’S CONNECT!
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